Consultation Services

FlexWorkflow provides a flexible and customized solution for you to automate your business processes. Our professional services can help you from automating a simple process within a department to rolling out an enterprise workflow solution.

During the deployment of FlexWorkflow, each customer may have different needs and deployment capabilities. Most customers may not be familiar to business process automation while some are more experienced. We can provide a full range of services to precisely leverage our skill and experience to your team from pre-sales consultation, system study, implementation, skill transfer to technical support.

Business Process Analysis

Comprehensive consultation and expertise advices will be provided for customers in pre-sales stage for finding out the real problems and ensuring the solutions fulfill the customers’ needs.  After gathering solid information and enquiries, a demonstration can be provided for customers to ensure our proposed solutions are capable to solve the problems.

Implementation Services & Project Management

The consultants specialize in system study and work along with customers throughout the customization project, to make sure it is always on the right track and fulfill user requirement. All of the services are tailored to individual client, giving the users a suitable, quick but easy to manage implementation scheme.

The primary task of project management is to ensure the project schedule can be achieved within specific time frame and budget.

Skills Transfer/Training

Training and education provided by FlexSystem is well planned and scheduled according to the implementation schedule. It makes sure every user has a full understanding of their operation environment.

Nursing Services

Nursing services warrant the success of system launch, ensure efficiency and at the same time, minimize the chances of error and the need to call for help.

After-sales Services

Strong local support after sale is one of our excellences in maintaining the long-term relationship with the customers. The operation support is structured in response to user needs in all aspects of the system, providing technical advice, immediate and possible solutions to our customers.